How to check a project is registered and accountable
Verify community projects before funding them. Check registers, request financial statements, contact board members and references, confirm regulatory status.
When you're ready to fund or partner with a community upliftment project, you want to know it's real, it's legal, and someone will answer if things go wrong. Accountability starts with knowing exactly what you're dealing with—not just the mission statement, but the structure, the people running it, and whether they've registered themselves where the law requires it. This isn't cynicism; it's due diligence.
The difference between a project that delivers and one that disappears into good intentions often comes down to whether it was set up properly from the start. A registered, accountable organisation has a paper trail. It has governance. People can be held responsible. Before you commit money, time or your name to a project, you need to verify these basics yourself.
Check the registration and legal status
Start by asking the project directly: "Are you registered as an NPO, a section 21 company, a cooperative, or a trust?" They should answer immediately and confidently. Each structure has different rules and different places where you can verify it.
If they say they're a Non-Profit Organisation (NPO), ask for their registration number and search the NPO Register on the CIPC website. The register is free and public—you can see the organisation's name, registration date, and status. If they claim to be an NPO but don't appear in that register, that's a red flag.
If they're a section 21 company (a common structure for community organisations), you can search the CIPC database for their company registration number. Ask them for it. A legitimate project will have this on their letterhead or website.
For trusts, ask whether they're registered with SARS as a public benefit organisation (PBO). If they claim to offer tax deductions to donors, they must have a PBO number—ask for it and verify it with SARS.
Don't assume. Don't take their word. Run the search yourself. If a project resists giving you a registration number or acts vague about it, pause. Legitimacy isn't hidden.
Proof of accountability: what to request and who to contact
Once you've confirmed they exist in a register, ask for evidence they actually work. This isn't about being suspicious; it's about being smart.
Request recent financial statements or an audit report. Most registered nonprofits with significant funding are audited annually. Ask what their most recent audit found—a clean report suggests proper controls. If they say they're too small to be audited, ask for bank statements or a treasurer's report. Someone is keeping track of the money.
Ask for their board or governance structure. A real organisation has people with defined roles: a chair, treasurer, secretary. Ask for one board member's contact details (not the director—a board member). Call or WhatsApp them. Ask: "How long have you been on the board? What's your role? Can you tell me about a recent decision you made?" A genuine board member will answer. They may be volunteer, but they're there.
Request references from past funders, partners or communities they've worked with. Don't just get contact details; ask the project to introduce you or confirm the relationship is real. Then phone and ask direct questions:
- Did they deliver what they promised?
- Did they spend the money as agreed?
- Were they transparent if something went wrong?
- Would you fund them again?
Ask the project for a written description of how they handle complaints or concerns. Do they have a process? Who would you contact if something went wrong? If they don't have an answer, that's a gap in their accountability.
Check whether they're registered with their relevant sector regulator if one exists—for instance, some social service organisations register with provincial welfare departments. Ask them: "What regulatory body oversees your work? Can you show me your registration?"
None of these checks takes long. Together, they form a basic picture: Is this a real organisation? Is it legal? Is someone responsible if it fails? Strove lets you find verified community development organisations and see their accountability evidence in one place, but wherever you source a partner, these steps are worth your time. A project worth supporting is a project willing to be verified.
Common questions
- How do I find an organisation's NPO or company registration number?
- Ask the organisation directly for their registration number. For NPOs, search the NPO Register on the CIPC website (cipc.co.za). For section 21 companies, search the same CIPC database using the company name or number. The search is free and public. If they can't or won't provide the number, that's a warning sign.
- What should I do if an organisation claims to be an NPO but isn't in the register?
- Don't proceed. Ask them to clarify what legal status they actually have—they may be a trust, a cooperative, or unregistered entirely. If they're unregistered and handling significant funds, the accountability gap is too large. Legitimate projects register; it's not optional if they're managing donor money.
- Why should I call a board member instead of just asking the director?
- Directors are employed by the organisation and have an incentive to present it well. Board members are usually volunteers with a governance duty; they're more likely to give you an honest picture of how the organisation is actually run. A real board member will be willing to speak about their role.
- What's the difference between an audit and a financial statement?
- A financial statement is a record the organisation prepares of its income and spending. An audit is an independent check of those records by a qualified auditor. An audit carries more weight because a third party has verified it. Ask which they have—if they're significant enough to be audited, that's a stronger sign of accountability.
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