Delete your Strove account

You can request deletion of your Strove account and associated personal data at any time — you do not need the app installed to do so.

From the Strove app

Open Strove, go to Profile → Delete account, enter your email address, and confirm. Your request is submitted immediately.

Without the app (by email)

Send an email to support@strove.africawith the subject line “Account deletion request”, and include the cell phone number registered to your Strove account so we can verify that the account is yours.

What happens next

Your request is processed within 3–5 business days. Your account, profile information, and payment codes are permanently deleted, and you will receive an email confirmation once the deletion is complete.

What we retain

Certain records are retained where South African law requires it. Transaction, tax, and FICA-related records are kept for the legally prescribed periods (generally at least five years), and limited booking or dispute records may be kept for up to three years after account closure before being deleted. See our Privacy Policy for full details.

Questions

Contact us at support@strove.africa and we will help.