Questions to ask a dog walker before you commit

A dog walker you trust becomes part of your household routine. They arrive when you can't, they know your dog's quirks, they're accountable for your pet's safety and mood. But how do you find one who'll actually deliver? The right questions, asked upfront, separate the committed professionals from those who treat the job as filler income. Here's what to ask—and what the answers tell you.

Asking about their experience with your dog's needs

Start specific: "Tell me about dogs you've walked with similar energy levels or temperament to mine." A solid walker will describe actual dogs they've handled, how they managed them, and what worked. If they say "I walk all kinds, no problem," that's evasive. Experience matters because a high-energy border collie and a calm cavalier need completely different handling.

Follow up with: "What would you do if my dog wouldn't move forward on the walk?" or "How do you handle a dog that pulls hard?" Listen for method, not just reassurance. They might say they use a harness, take breaks, or adjust pace—all concrete. If they say they'd force it or punish the behaviour, they're not the fit.

Ask about their training or qualifications too. They don't need a formal certificate to be competent, but you want to know whether they've studied dog behaviour, attended workshops, or learned from experienced handlers. It shows they take the role seriously.

Understanding their daily routine and communication

"Walk me through what a typical day looks like." You need to know how many dogs they walk, in what order, and whether your dog gets solo or group attention (if that matters to you). Ask how long they spend with your dog and whether that includes setup time or just walking time—there's a difference.

Then: "How will you keep me updated?" This is where you discover whether they're responsive or silent. Strong answers include:

• Regular texts or photos during the week
• A call or message if anything unusual happens
• A quick summary at pickup or drop-off
• Willingness to send video clips if you ask

If they say they're "too busy" for updates or prefer not to be bothered, that's a warning. You deserve to know your dog is fine and happy.

Also ask: "What if I need to cancel a walk at short notice?" Their answer shows flexibility and understanding. A walker who demands 48 hours' notice for every cancellation might be rigid; one with zero cancellation tolerance might not be reliable either. Look for reasonableness.

Handling emergencies and access

"What would you do if my dog got injured on a walk?" They should outline first-aid basics, mention your vet or emergency clinic, and say they'd contact you immediately. If they're vague, that's a problem.

Also: "How do you get into my home, and how do you secure my keys?" A good walker keeps keys in a secure container, doesn't leave them lying around, and has a clear protocol. Ask where they'll wait if you're delayed picking up your dog, whether they have your emergency contact numbers, and what they'll do if the door locks behind them.

"Have you ever had an incident with a client's dog?" Honesty here is important. Almost every walker has encountered something unexpected—a dog slipping a collar, a close call with another dog, a slip on wet pavement. How they handled it and what they learned matters more than a claim of perfection.

Finally, ask to speak to or read reviews from current clients who've been with them for at least a few months. A single glowing review is less telling than a pattern of real feedback over time. Ask specifically about consistency, punctuality, and whether their dog was happy.

A dog walker who answers these questions clearly, gives examples, and asks questions back about your dog's habits and boundaries is showing respect for the role. When you find that person, hold on to them. On Strove you can browse verified walkers in your area, read client feedback, and compare their experience and availability—all in one place.