Questions to ask an animator before commissioning
Learn the essential questions to ask an animator before hire, what good answers sound like, and red flags that signal problems ahead.
Commissioning animation is expensive and time-consuming. Unlike hiring a graphic designer for a static poster, you're paying for weeks or months of work that you can't fully predict until production starts. The questions you ask upfront separate animators who'll deliver what you imagined from those who'll drift, miss deadlines, or produce work that doesn't fit your vision. A good animator answers clearly and with specifics; an evasive one speaks in generalities or tries to rush past your concerns.
What's your process from script to final file?
This matters because animation is abstract before it's finished. You need to know how the animator thinks through a project and where you get to see and approve work before it's locked.
A solid answer sounds like: "I'll break your script into a storyboard, which you'll review and mark up. Once that's locked, I'll do rough animatic—that's the storyboard with temporary audio and timing—so you see how the story flows before I spend time on final animation. Then I animate scene by scene, and you see drafts in batches."
An evasive answer is: "I'll just start animating and show you what I've got." That's dangerous. You could be halfway through the project before realizing the pacing is wrong or the character doesn't move the way you expected.
Ask what happens if you want changes at different stages. A professional has a system: storyboard revisions are usually free or cheap; animatic changes cost more; final animation tweaks cost the most. They're upfront about this because it protects both of you. If they say "Changes are included in the price," press for what that means exactly. Unlimited revisions at every stage is a red flag—it signals they haven't planned properly or they're underpricing.
How long will this actually take, and what determines the timeline?
Deadlines slip in animation more than almost any other service because the work is invisible until it's done. You can't walk past a desk and see progress the way you might with a physical product.
A good animator explains what drives duration: "A 30-second piece with five characters and a detailed background usually takes me eight weeks. If you want it in four weeks, I'd need to cut complexity—maybe fewer characters, simpler backgrounds, or a shorter duration. I can also quote you a rush rate, but that affects quality or means bringing in help."
They tie timeline to scope, not just calendar. They also tell you upfront how long each phase takes. If the storyboard review is "I'll send it to you Friday and need approval by Monday," you know the rhythm. If they're vague—"I'll get it to you soon"—that's a sign they're disorganized.
Also ask what happens if you miss a deadline on your end. If you're supposed to provide feedback and you don't, does their timeline extend? A professional builds that into the contract so there's no argument later.
What happens if the vision changes mid-project?
Most projects do evolve. A client sees a draft and thinks, "Actually, can we make this character angrier?" or "This scene needs another 10 seconds." You need to know the cost and the impact before you ask.
The right answer frames this clearly: - Storyboard revisions: negotiated up front (often "two rounds of revisions included"). - Scope changes after animation starts: charged as additional work. - "Nice to have" tweaks: sometimes absorbed if they're minor; sometimes quoted separately.
They'll also ask clarifying questions instead of just agreeing. If you say the character needs to be "angrier," a good animator asks: "In their expression, or their movement? This frame or the whole scene? How does that change the mood you're going for?" That shows they're thinking about the impact, not just executing.
An animator who says "Yeah, sure, no problem" to every change request is setting themselves up to either miss the deadline or cut corners. You don't want that either.
Before you commission, write down the questions that matter most to your project—timeline, revision limits, communication style, technical requirements. Ask them in writing and read the answers carefully. Strove's verified animators on the platform have reviews and portfolios you can check alongside these questions, giving you the full picture of who'll deliver.
The goal isn't to interrogate them into submission. It's to get specific answers that let you both say yes confidently and know what to do if something shifts.
Common questions
- Should I ask an animator to do a free test animation before commissioning the full project?
- Asking for unpaid test work is standard practice to dissuade. Many animators will do a very short clip—5 to 10 seconds—as a paid trial or "proof of concept" to confirm style fit. Expect to pay for it, usually at a reduced rate. If they push back on any paid sample work, that's fair; it takes real time and skill. Instead, lean on their showreel and ask detailed questions about how they'd approach your specific project.
- What's the difference between asking "How much?" and the right budget conversation?
- "How much?" invites a vague answer. Instead, ask: "Here's my brief and my deadline. What's your quote, what does it cover, and how much is a 50% rush fee?" This forces them to scope the project properly and price it. You'll also learn if they're thinking about your constraints or just throwing out a number.
- How do I know if an animator is realistic about what they can deliver in my timeframe?
- Ask them to walk through the timeline in phases: storyboard, animatic, rough animation, final animation, delivery. If their phases add up to less time than is realistic for the scope, they're either overconfident or lying. Cross-check their timeline against their portfolio—projects of similar scale and complexity should align with what they're quoting you.
- What should I ask about file formats and technical specifications?
- Ask: "What formats can you deliver? Do you provide source files or final files only? If I need revisions in six months, can you reopen the project?" Get this in writing. Technical clarity prevents headaches when you need to integrate the animation into a larger project or make future changes.
Find a verified provider on Strove
Compare vetted 2d/3d animation providers, check their credentials, and book or request a quote — all in one place.
Find a Business