What to bring so a new vet has your pet's full picture

Your vet can only work with what you tell them. A new veterinary practice starting from scratch means you're the source of everything they need to know about your pet's history, habits and health—and what you bring to that first appointment directly shapes how well they can help.

Don't walk in empty-handed hoping they'll ask the right questions. They will ask plenty, but they won't know what they don't know about your specific animal. Bring documentation, observations and context so your new vet has the complete picture from day one.

Medical records and vaccination history

Your previous vet holds your pet's file, but don't assume your new practice will chase it down or that it will arrive in time. Contact your old vet's reception and request a copy of your pet's full medical history—vaccination records, any surgeries, medications, test results, and notes on previous health issues. If your pet is on chronic medication or has recurring problems, this paper trail is essential. A new vet working blind might repeat tests you've already done or miss a pattern that matters.

If your pet was treated at an emergency clinic or a specialist, grab those records too. Even a single visit to an after-hours practice for a suspected obstruction or an allergic reaction tells your new vet something important about your pet's health profile.

Bring originals or clear photos of vaccination certificates. Some practices need to see them before boarding or to comply with local legal requirements. If records are incomplete or lost, your new vet can advise you on what needs repeating, but you'll avoid that conversation if you arrive prepared.

Your real-world observations and concerns

Write down what you've noticed about your pet in the days before the appointment. Has their appetite changed? Are they drinking more water or urinating more often? How's their energy level? What's their temperament like—anxious, relaxed, reactive to certain people or animals? Have they been limping, scratching, vomiting, or behaving differently at night or in specific situations?

Bring a list of any medications or supplements your pet takes, including the doses and frequency, even if you think the vet will find this in transferred records. If your pet has allergies—to food, environment, or medication—write them down. Tell your vet about your pet's daily routine: how much exercise they get, what they eat and when, whether they go outside or stay indoors, and what the home environment is like (other pets, children, access to yards or balconies).

If your pet has behavioural quirks—fear of the vet's clinic itself, aggression on the lead, anxiety during storms, or resource guarding—flag these upfront so the vet isn't caught off guard and can adjust how they handle your animal. It also helps them understand whether a symptom might be stress-related or genuinely physical.

Bring a photo or video if your pet has an unusual gait, a skin issue that comes and goes, or a behavioural habit you want the vet to see firsthand. Photos of your pet's environment—their sleeping area, food setup, or outdoor space—can sometimes reveal clues about their health.

Show up ready to listen and ask

A new vet relationship only works if both sides show up. You've done your part by arriving with good information. Now be clear about what's brought you in today and what your long-term goals are for your pet's health. If you're switching vets because you weren't happy with your previous practice, mention why in case it's relevant to how your new vet should approach your pet.

When you're ready to book that first consultation, look for a verified vet practice on Strove where you can check their credentials, read what other pet owners experienced, and book with confidence. A vet who has your pet's history and your honest observations can make better decisions and build a partnership with you from day one.